English 
Español COWe customize our solutions depending on the amount of products that the customer orders. For small purchases, customization can range from marking the solution to changing the color. For large value purchases, Silver Telecom has the technical team to develop solutions from scratch. The exact values usually vary, for this reason we invite you to consult with our Commercial Engineers for the details of the customization.
Customization has no additional cost, for this reason, it is essential to meet a minimum quota of solutions or products purchased. The exact values usually vary, for this reason we invite you to consult with our Commercial Engineers for the details of the customization.
Our trainings have no additional cost for our clients. These trainings are part of our value offer.
We travel to any country in the world, and we can communicate in native English and Spanish.
At Silver Telecom we have a long history of winning deals and tenders thanks to our extremely high competitiveness in terms of cost-effectiveness.
Our Commercial Engineers respond as soon as possible. We have also made available to our clients the email servicioalcliente@silvertelecom.com and the telephone number +57 1 408 81 31.
Our largest clients are in Latin America and the Caribbean, but we have buyers in more than 20 countries in Europe and Asia. For example, we have sold solutions in countries like Serbia or India. Our coverage and reach is global.
We generally sell ExWorks Bogotá, but we can change the conditions depending on the client's needs. For example, we can dispatch by CIF Cartagena for buyers whose headquarters have ports or coasts in the Atlantic.
It depends on the solution, but we try to make our products compatible with those made by the market leaders. For example, our 96 fiber dome trays are compatible with Commscope 96 fiber domes.
All you have to do is present all your questions to your assigned Commercial Engineer. This advisor will be assigned to you when you first contact Silver Telecom.